heh - good for you for trying to be pleasant all the time. I ran out of that some dogs ago. All my dogs are rescues and they mostly have problems - caused by humans - so other humans can jolly well behave - and, as you say, their dogs are extensions of them, so that includes being responsible for their dogs. Gosh - that got me going. I hadn't intended a mini rant. I think I'll get a coffee now before I set off on another ...